Information We Collect
We may collect contact details, business information, account information, payment activity information, support messages, device and usage information, and information required for onboarding, compliance, security, fraud prevention, and service delivery.
How We Use Information
We use information to provide and support ContiPay services, process payment activity, manage merchant onboarding, protect accounts, meet legal and regulatory obligations, communicate service updates, improve reliability, and respond to support requests.
Security
We use administrative, technical, and organisational controls designed to protect information. No public website page should be used to send passwords, secret keys, or sensitive account data. If you need account support, contact us through approved channels.
Retention
We keep information only for as long as needed for the purposes described in this policy, including legal, regulatory, accounting, dispute-resolution, and operational requirements.
Your Choices
You may contact us to ask about your personal information, request corrections, or raise a privacy concern. Some records may need to be retained where required for compliance, security, or transaction integrity.
Contact
For privacy questions, contact ContiPay at [email protected].
Still have questions?
Talk to us on WhatsApp or send an email and we will come back to you. Never send passwords, one-time codes, or secret keys through public channels.